What to Do When Your Refrigerator Is Not Dispensing Water

Garry Martin
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The glass you are using for drinking into the refrigerator dispenser...and you get nothing. If water isn't flowing from your refrigerator, you can take various options to fix this issue. We'll provide you with a troubleshooting manual to help you resolve the problem yourself. Before you begin, we'll step back to ensure your safety. Shut off the main water valve that provides the refrigerator with water and disconnect it so no power flows into the device. Let's offer an easy fix and start the water flowing again.

Check the Ice Maker First

The Ice maker should be your first stop when you seek answers. If your refrigerator's water dispenser isn't working, but the ice maker is, your water pressure might be the cause. The fridge requires less pressure to create the ice than dispensing water. Go through your refrigerator's manual for the water psi to allow both to work.

However, If both the water and ice maker don't work, it could be because of issues affecting the lines for water or perhaps the inlet valve that is bringing the water into the refrigerator. It is possible to move the fridge towards the front (away from the wall) and determine whether there are any kinks in the line. Also, look for leaks while you're in the process. If everything appears in good order, contact a refrigerator repair specialist to check the valve for the inlet.

Check the Water Filter

They typically require replacement every six months. However, in cases where they have a substantial quantity of dust or minerals to eliminate the water, they might need to be replaced earlier. The water filter is on the inside of a cabinet in the fresh food section of your refrigerator or on the inside of the bottom of your door (if you need more clarification, check the owner's manual to find out the exact location). Use our guide for refrigerator filters to determine if the filter needs replacement. Some refrigerator models have a bypass filter that you can plug in to see whether the primary filter is blocking the water supply.

Inspect the Water Reservoir

If your refrigerator has been set to cold, it could cause a water reservoir to freeze that blocks from the dispenser. According to the appliance's model, the reservoir may be in the door or behind a wall behind the refrigerator. If you can reach the reservoir, use a blow dryer at its lowest setting to defrost the water inside the line. You can then alter the temperature of your refrigerator to avoid this issue later on. If you cannot locate or access the reservoir of water, consider defrosting your refrigerator for a week so that the water evaporates.

Look for a Faulty Micro Switch

You will typically hear a click if you put your cup against the water dispenser lever. This indicates that the micro switch beneath the lever is operating. If you don't hear a click, and the dispenser does not seem clogged, you might require an expert to fix the micro switch.

Test the Control Panel

A lot of modern refrigerators come with electronic controls that control the dispenser. Push all the buttons to determine whether they're operating well and ensure the lock feature isn't active. If any buttons don't function properly, it's time to consult a professional to determine the issue's root.

Check the Door Sensor

Water dispensers are made to work only when refrigerator doors are shut. The earlier models had buttons on the door's interior, and the latest models come with sensors to know whether the door is closed. As in moving, this sensor or button can be damaged, smashed, or deactivated. To resolve the issue:

  1. Plug the fridge back in to ensure it's powered.

  2. Open the door of your fridge and push the button for the door (if it is present), or attach a magnet against the sensor and see whether the light inside the refrigerator goes off. If the light goes out when the door sensor is activated, it functions correctly.

  3. If not, consult a professional in refrigerator repair to solve the issue.

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